Help
This user manual serves as a comprehensive guide for users of all levels, offering the necessary instructions to effectively utilize the uPRDatabase. For a more detailed version, please download the PDF file.
The uPRDatabase is accessible to eligible users within the university, including programme leaders, faculty deans, senior management, and relevant stakeholders (e.g., AQS). These individuals have the privilege to register for an uPRDatabase account. However, it is important to note that all applications for uPRDatabase usage must undergo a thorough approval process. Only upon approval, users can access the uPRDatabase and utilize its features in accordance with their granted level of permission.
To register for a uPRDatabase account, please follow the steps below:
- Click on the "Contact Us" button located on the login page at https://www.uprdatabase.net. You will be redirected to the CUHK Microsoft 365 login page.
- Log in to the uPRDatabase platform using your CUHK email and OnePass password. Upon successful login, you will be directed to the access request form.
- Fill in all the necessary personal information in the access request form, including your name, email address, phone number, and the faculty/department/programme/unit to which you belong. In most cases, the form will be pre-filled with default information. If any of these fields are left blank, kindly fill them in accordingly.
- Provide a justification or reasons for registering for the uPRDatabase account. It is crucial to accurately complete all the required fields.
- Finally, click the "Send" button to complete the registration process.
- A confirmation email with a reference number for your submission will be sent to you.
- Please remember to log out of the platform when you leave the page.
- Application status can be checked under the uPRDatabase platform. You can log in to the platform at https://web.uprdatabase.net
If your uPRDatabase account is still pending for approval, please note that all applications undergo a thorough review and approval process.
If it has been one month since your application was submitted and you have not received any further notifications regarding the status of your application, you are suggested contacting the uPRDatabase team at uprdatabase@cuhk.edu.hk. They will be able to provide you with the necessary assistance and information regarding the status of your account approval.
If you are unable to access the uPRDatabase after logging into the platform with your CUHK Microsoft 365 account, it is important to note that only eligible and registered users are granted access to the uPRDatabase. Hence, if you do not have uPRDatabase access rights, you may need to submit the access request form first. In the event that your application for an account is unsuccessful, you are encouraged to reach out to the uPRDatabase team.
If you find that your uPRDatabase account is inactive despite being registered, it is best to contact the uPRDatabase team directly at uprdatabase@cuhk.edu.hk. They will provide you with the necessary guidance and support to resolve the issue.
Please be aware that users who are deemed ineligible will not have the option to register for a uPRDatabase account, even if they log in to the platform using their CUHK Microsoft 365 account. Should you have any additional inquiries or require further information, you are encouraged to contact the uPRDatabase team at uprdatabase@cuhk.edu.hk. They will be happy to assist you with any further questions or concerns.
To reset your OnePass password, you can conveniently visit the CUHK OnePass Page provided by the ITSC. There, you will find the necessary steps and instructions to reset your password. In the event that you encounter any difficulties accessing your CUHK Microsoft 365 account and require further assistance, you are recommended reaching out to the ITSC Service Desk. Their dedicated team will be able to provide the necessary support and guidance to help you regain access to your account.
Access to the uPRDatabase is limited to CUHK networks, excluding ClassNet, for security reasons. This means that you can only access the uPRDatabase when you are connected to the CUHK networks on campus. Additionally, DUO Two-Factor Authentication (2FA) is required to ensure an added layer of security. This authentication process further safeguards the uPRDatabase and protects sensitive information. Therefore, off-campus access to the uPRDatabase is not available to maintain the utmost security and protection of the system.
To utilize the search and filter function within the uPRDatabase, users can conveniently access specific details, including examples of Good Practices and Recommendations from the programme review reports. By navigating to the Search page under the Database section in the sidebar menu, you can initiate your search.
Once on the Search page, you will encounter a range of search filters to customize your query. These filters include options such as Cycle, Faculty, Programme, and Focus Areas, among others. Feel free to select multiple options within these filters to refine your search criteria according to your specific requirements.
For more detailed instructions and a step-by-step guide on using the search and filter function, you are recommended referring to the User Manual. This comprehensive resource will provide you with all the necessary guidance to effectively leverage the uPRDatabase's search capabilities and optimize your experience.
To save specific details from the search result for future reference, you can utilize the bookmark function available within the uPRDatabase. This feature allows you to mark and save relevant information that you would like to revisit at a later time.
For detailed instructions and a step-by-step guide on how to use the bookmark function and other features of the uPRDatabase, you are recommended consulting the User Manual. This comprehensive resource will provide you with clear guidelines to effectively navigate and make the most of the uPRDatabase's functionalities, ensuring a seamless and efficient user experience.
Users may view the programme review reports and code list on the “Programme Review Reports and List of Good Practices & Recommendations” page or by clicking the icons on the right in the search results and bookmarks. In normal circumstances, the system will show you the available programme review reports in accordance with the level of permission granted to you. Please check your granted permission level in the Personal Information section under the Dashboard page. If you do not have the permission to access the programme report you are looking for, please submit a new application by filling out the registration form with justification/ reason.
If you find that the programme review report you are searching for is not available in the uPRDatabase, there are a few steps you can take to address this issue. Firstly, you can visit the "Programme Review Reports and List of Good Practices & Recommendations" page, where you will find the option to view the programme review reports and code list. Additionally, you can click on the icons located on the right side of the search results and bookmarks to access the desired reports.
Under normal circumstances, the uPRDatabase platform should display the available programme review reports based on the level of permission granted to you. To verify your granted permission level, please navigate to the Personal Information section within the Dashboard page.
If you discover that you do not have the necessary permission to access the specific programme report you are seeking, you are encouraged to submit a new application. Simply complete the registration form and provide a justification or reason for your request.
By following these steps, you will be able to address the unavailability of the programme review report in the uPRDatabase and take the necessary actions to gain access to the desired information.